About the Role
Handle inbound and outbound service calls on warm leads
Sell luxury cruise packages and related add-on products
Build and maintain strong relationships with new and existing clients
Meet and exceed established phone and sales performance targets
Ensure compliance with company policies and procedures
Requirements
Excellent active listening and communication skills
Highly motivated, ambitious, and target-driven
Positive and energetic approach to work
Strong attention to detail and ability to handle sensitive client information confidentially
Willingness to work UK evenings to align with US market hours, including one Saturday per month
Commitment to punctuality and adhering to a strict attendance policy
Compliance with PCI regulations and company standards
About the Company
Masters of Mindset is a leading sales organisation specialising in delivering exceptional customer experiences and outstanding sales results within the luxury travel sector. We work closely with top travel brands to sell their premium travel packages to the US market, operating from our headquarters in Uxbridge.
Our sales team has expanded rapidly to over 90 Sales Partners in 2024, with ambitious plans to grow to 180+ by the end of 2025. We offer an exciting opportunity to join a dynamic, fast-growing business where you can earn uncapped commission and enjoy exclusive perks, including luxury international travel opportunities with all expenses paid.